PUBLIC OFFER

PUBLIC OFFER
for the conclusion of a retail sale contract for goods sold via distance selling
Version dated July 7, 2026
1. GENERAL PROVISIONS1.1. This document is an official offer by Ekaterina Borisovna Bogdanova (TIN 4519359263) (hereinafter referred to as the “Seller”) to enter into a retail sale contract for goods sold via distance selling on the terms set forth in this Public Offer (hereinafter referred to as the “Offer”).
1.2. The Offer is prepared in accordance with:

the Civil Code of the Russian Federation;
Law of the Russian Federation No. 2300‑1 dated 07.02.1992 “On Protection of Consumers’ Rights”;
Rules for the Sale of Goods under a Retail Sale Contract approved by the current legislation of the Russian Federation;
Federal Law No. 152‑FZ dated 27.07.2006 “On Personal Data”;
Federal Law No. 38‑FZ dated 13.03.2006 “On Advertising”;
other regulatory legal acts of the Russian Federation.

1.3. This Offer governs the relationship between the Seller and the Buyer when selling goods through the online store “World of Katya” located at: https://worldofkatya.ru
1.4. The Offer constitutes a public offer within the meaning of Article 437 of the Civil Code of the Russian Federation.
1.5. Acceptance of this Offer is the Buyer’s placement of an order and/or its payment in the manner provided for in this Offer. From the moment of acceptance, the contract shall be deemed concluded.
1.6. Prior to placing an order, the Buyer must familiarize themselves with the terms of this Offer.
If the Buyer disagrees with at least one of the terms of this Offer, they must refrain from using the website and placing an order.
2. TERMS AND DEFINITIONSFor the purposes of this Offer, the following terms are used.
Website — a set of software and information resources located on the Internet at: https://worldofkatya.ru
Online store — the Seller’s information system through which remote sale of goods is carried out.
Seller — Ekaterina Borisovna Bogdanova.
Buyer — an individual purchasing goods exclusively for personal, family, household and other needs not related to entrepreneurial activities.
User — any person using the Website regardless of whether an order is placed.
Product — a product offered by the Seller for sale by posting information on the Website.
Order — a proposal made by the Buyer to purchase the selected Product.
Personal account — the User’s personal section on the Website (if the relevant functionality is available).
Delivery service — the Seller or an organization engaged by the Seller to deliver the Product to the Buyer.
3. SUBJECT OF THE CONTRACT3.1. The Seller undertakes to transfer to the Buyer the Product selected by the Buyer via the Website, and the Buyer undertakes to accept and pay for the Product under the terms of this Offer.
3.2. Product information, including its main characteristics, price, availability, payment and delivery terms, is posted on the Website.
3.3. The Product price is indicated in Russian rubles. Unless otherwise stated on the Website, the price includes all taxes and mandatory payments provided for by the legislation of the Russian Federation.
3.4. Product images posted on the Website are for informational purposes only. The actual appearance of the Product may slightly differ from its image, provided that the main consumer properties are preserved.
3.5. The Product description posted on the Website is not exhaustive. If necessary, the Buyer may contact the Seller to obtain additional information before placing an Order.
4. SELLER’S DETAILSSeller:
Ekaterina Borisovna Bogdanova
TIN: 4519359263
Registered address: 123154, Russian Federation, Moscow, Marshala Tukhachevskogo St., 28, bldg. 2, apt. 28
Email: Peneloppa@list.ru
Website: https://worldofkatya.ru
5. DOCUMENTS GOVERNING PERSONAL DATA PROCESSING5.1. Processing of Users’ and Buyers’ personal data is carried out in accordance with the legislation of the Russian Federation and the following Seller’s documents:

Personal Data Processing Policy;
Personal Data Processing Policy for Website Users;
Privacy Policy;
Consent to Personal Data Processing;

5.2. Consent to personal data processing, consent to receiving advertising and information messages, and consent to the distribution of personal data are provided by the User separately where required by the legislation of the Russian Federation.
5.3. Acceptance of this Offer does not imply automatic consent to receive advertising and information messages or to the distribution of personal data. Such consents are granted solely through the User’s independent and voluntary action in the appropriate forms on the Website.
6. ORDER PLACEMENT PROCEDURE6.1. The Buyer places an Order for the Product by:

placing an order on the Website.

6.2. When placing an Order, the Buyer must provide reliable information necessary for the performance of the contract.
6.3. Depending on the order placement method, the Seller may request the following information:

first name;
last name (if necessary);
middle name (if available and at the Buyer’s discretion, unless otherwise required by Russian law);
phone number;
email address;
delivery address;
other information only to the extent necessary to perform the contract.

The Seller may not request personal data not related to the purpose of contract performance, except where expressly provided for by Russian law.
6.4. The list of personal data, purposes of processing, storage periods, categories of persons to whom personal data may be transferred, and the rights of data subjects are defined in:

the Personal Data Processing Policy;
the Personal Data Processing Policy for Website Users;
the Privacy Policy.

7. ORDER CONFIRMATION7.1. After receiving the Order, the Seller may contact the Buyer to confirm:

order contents;
product availability;
price;
delivery timeframes;
other essential terms for contract performance.

7.2. If the Order cannot be fully fulfilled, the Seller may:

offer a substitute Product;
change the fulfillment timeframe by agreement with the Buyer;
cancel the unavailable item;
refuse to fulfill the Order and refund the funds paid.

7.3. Before the Order is confirmed, the Buyer may amend or cancel the Order. After the Product is handed over to the delivery service, Order amendments are possible only as provided for by Russian law.
8. CONTRACT CONCLUSION8.1. The contract is deemed concluded from the moment of acceptance of this Offer.
8.2. Acceptance of the Offer is recognized as:

placing an Order on the Website with confirmation of having read this Offer;
or payment of the Order;
or taking other actions clearly indicating the intention to purchase the Product.

8.3. After the contract is concluded, the Buyer may receive order confirmation via email, SMS, messenger message, or another communication method specified by the Buyer. These messages are service notifications necessary for contract performance and are not considered advertising.
9. PERSONAL ACCOUNT9.1. If the relevant functionality is available, the User may register a Personal Account.
9.2. Registration may be carried out using:

an email address;
a phone number;
a password created by the User.

The password is stored in encrypted form and is not accessible to the Seller’s employees.
9.3. The User must ensure the confidentiality of their credentials. All actions performed after logging into the Personal Account are considered to have been performed by the User until the Seller receives notification of credential compromise.
10. ACCURACY OF PROVIDED INFORMATION10.1. The Buyer is responsible for the completeness, relevance, and accuracy of the information provided when placing an Order.
10.2. If inaccurate information is provided, the Seller shall not be liable for failure or improper performance of the contract if this results from the Buyer’s actions.
10.3. The Seller may request clarification of the information necessary to fulfill the Order. Until such information is received, Order fulfillment may be suspended.
11. PRODUCT INFORMATION11.1. Product information posted on the Website, including descriptions, characteristics, photos, usage recommendations, and other information, is for informational purposes only.
11.2. The Seller takes reasonable measures to ensure the relevance of Product information. However, certain characteristics may be changed by the manufacturer without prior notice to the Seller.
11.3. If the Buyer has questions regarding Product characteristics, usage conditions, or compatibility with other products, the Buyer must contact the Seller before placing an Order.
12. ELECTRONIC INTERACTION BETWEEN THE PARTIES12.1. Documents, notifications, and messages sent via:

email;
Website functionality;
SMS;
messengers;
other electronic communication tools,

are recognized as legally significant messages if they allow the sender and recipient to be reliably identified.
12.2. Electronic documents and messages have legal force in cases provided for by the legislation of the Russian Federation.
12.3. Messages related to contract performance (order confirmation, payment notification, order status updates, delivery, refunds, and other service messages) are sent regardless of whether the Buyer has consented to receive advertising messages, as they are necessary for contract performance.
13. PRODUCT PRICE13.1. Each Product price is displayed on the Website in Russian rubles. Unless explicitly stated otherwise on the Website, the Product price includes all taxes and mandatory payments payable by the Seller under Russian law.
13.2. The Product price shown on the Website applies at the time the Order is placed. After the Order is confirmed by the Seller, the price may only be changed by agreement of the parties or in cases expressly provided for by Russian law.
13.3. If a technical error in the Product price is identified due to software failure, technical malfunction, or an obvious typo, the Seller will promptly notify the Buyer. In this case, the Buyer may:

confirm the Order at the corrected price;
refuse to proceed with the contract and receive a refund.

14. PAYMENT PROCEDURE14.1. Payment for the Product is made using the methods indicated on the Website at the time of Order placement. Depending on the chosen delivery method and Product category, the Buyer may have access to:

card payment on the Website;
payment via the Fast Payment System (FPS);
payment using electronic payment services;
bank transfer;
other payment methods indicated on the Website.

14.2. The Buyer’s payment obligation is considered fulfilled from the moment the funds are credited to the Seller’s account or the payment system confirms successful payment processing.
14.3. After payment, the Buyer receives a cash receipt in electronic form or by another method in accordance with Russian legislation on cash register equipment.
14.4. If payment cannot be processed for reasons beyond the Seller’s control, the Buyer may retry the payment or choose another payment method if available.
15. PRODUCT DELIVERY15.1. Delivery is carried out using the methods indicated on the Website. Depending on the delivery region, the following may be used:

courier delivery;
pickup point delivery;
transport company delivery;
postal operator delivery;
other delivery methods listed on the Website.

15.2. Delivery cost is determined at the time of Order placement and depends on:

delivery location;
delivery method;
Product weight and dimensions;
carrier’s current tariffs.

15.3. If delivery is handled by third parties (courier services, transport companies, postal operators), the Seller transfers to them only the Buyer information necessary to fulfill the delivery contract. Personal data transfer is carried out in accordance with:

Federal Law No. 152‑FZ;
the Personal Data Processing Policy;
the Personal Data Processing Policy for Website Users.

16. DELIVERY TIMEFRAMES16.1. The delivery timeframe is determined upon Order confirmation and depends on:

Product availability;
chosen delivery method;
delivery region;
carrier’s operating hours.

16.2. The specified timeframes are approximate unless another timeframe has been expressly agreed upon by the parties.
16.3. The Seller is not liable for delays in delivery caused by circumstances beyond its control, including carrier actions, government authorities, emergencies, technical failures, and other force majeure events.
17. PRODUCT RECEIPT17.1. Upon receipt of the Product, the Buyer must verify:

quantity;
packaging appearance;
absence of visible damage;
completeness of the Product (if possible without breaking the packaging).

17.2. If visible packaging damage or other obvious defects are found, the Buyer is advised to document them together with the delivery service representative and immediately notify the Seller.
17.3. Signing delivery documents or taking other actions indicating acceptance of the Product does not deprive the Buyer of the right to assert claims provided for by Russian law for defects that could not be detected during normal inspection.
18. TRANSFER OF RISK OF ACCIDENTAL LOSS AND OWNERSHIP18.1. Ownership of the Product transfers to the Buyer upon delivery to the Buyer or to a recipient designated by them, unless otherwise provided by Russian law.
18.2. The risk of accidental loss or damage to the Product transfers to the Buyer simultaneously with the transfer of ownership, unless otherwise established by law.
19. FAILURE TO RECEIVE THE ORDER19.1. If the Buyer fails to receive the Order due to their own reasons (failure to appear for pickup, refusal to accept without legal grounds, provision of an incorrect address or other information), re‑delivery is carried out under the conditions applicable to the Seller at the time of re‑scheduling delivery.
19.2. If the Product is returned to the Seller due to the Buyer’s failure to receive the Order, a refund is processed in accordance with Russian law and this Offer, taking into account the Seller’s actual expenses if their retention is permitted by Russian law.
20. ELECTRONIC DOCUMENTS20.1. Documents confirming Order placement, payment, Order status changes, handover to delivery, and other documents related to contract performance may be sent to the Buyer in electronic form.
20.2. Electronic documents and messages are recognized as a proper way for the Seller to inform the Buyer, unless otherwise provided for by Russian law.
21. REFUSAL OF THE PRODUCT BEFORE RECEIPT21.1. The Buyer may refuse the Order in whole or in part at any time before the Product is delivered to the Buyer or to a person designated by the Buyer as the recipient, unless otherwise provided for by Russian law.
21.2. To cancel an Order, the Buyer may contact the Seller:

by phone (as indicated on the Website);
by email;
via the Website’s feedback form;
by any other method provided by the Website’s functionality.

21.3. If, by the time of refusal, the Product has already been handed over to the delivery service or the Seller has incurred expenses related to Order fulfillment, the refund is processed in the manner and amount provided for by Russian law.
22. RETURN OF GOODS OF ADEQUATE QUALITY22.1. The Buyer may refuse goods of adequate quality after receipt within the timeframe established by Russian law for distance selling. If the Seller did not provide the Buyer with written information about the return procedure and timeframes at the time of delivery, the return period is determined in accordance with Russian law.
22.2. Return of goods of adequate quality is permitted provided that:

the product’s original appearance is preserved;
its consumer properties are retained;
seals and labels (where their preservation is required for the relevant product) are intact;
a document confirming purchase or other proof of purchase from the Seller is available.

The absence of a cash receipt does not by itself justify refusal to satisfy the Buyer’s claims if the fact of purchase from the Seller can be proven by other evidence.
22.3. Return of goods of adequate quality is not possible in cases expressly provided for by Russian law, including for goods with individually defined properties that can only be used by the purchasing Buyer.
23. RETURN OF GOODS OF IMPROPER QUALITY23.1. If defects in the Goods are discovered, the Buyer is entitled to make claims as provided for by the Law of the Russian Federation “On Protection of Consumers’ Rights”.
23.2. Depending on the nature of the defect, the Buyer may request:

replacement of the Goods;
free rectification of defects;
proportional reduction of the purchase price;
reimbursement of expenses incurred to rectify the defects;
cancellation of the contract and refund of the amount paid;
other remedies provided for under Russian legislation.

23.3. If consideration of the claim requires a quality check or expert examination of the Goods, the Seller is entitled to arrange such a check in accordance with Russian legislation. The Buyer has the right to participate in the quality check of the Goods.
24. PROCEDURE FOR MAKING CLAIMS24.1. To have a claim considered, the Buyer is advised to send the Seller:

a statement in free form;
a description of the identified defect;
photographs (if technically possible);
documents confirming purchase of the Goods (if available).

24.2. The statement may be sent:

by email.

24.3. The Seller shall consider the request and make a decision within the timeframes established by Russian legislation.
25. REFUND OF MONETARY FUNDS25.1. Refunds shall be made using the same payment method that was used for the original payment, or by another method agreed upon by the parties, provided this does not contradict Russian legislation.
25.2. The timeframe for refunding monetary funds is determined by Russian legislation and is calculated from the date the Seller receives the relevant request and any required documents, if their submission is provided for by law.
25.3. When refunding funds, the Seller may request information necessary to identify the Buyer and transfer the funds. Such information shall be used solely to comply with Russian legislation and to execute the contract.
26. WARRANTY OBLIGATIONS26.1. If a warranty period is established for the Goods, the Buyer is entitled to make claims related to defects in the Goods during the warranty period.
26.2. If no warranty period is established, claims shall be made within the timeframes provided for by Russian legislation.
26.3. Warranty obligations do not apply to defects arising due to:

violation of usage rules;
mechanical damage occurring after transfer of the Goods;
actions of third parties;
force majeure events;
other circumstances excluding the Seller’s liability under Russian legislation.

27. SPECIFIC FEATURES OF RETURNING CERTAIN CATEGORIES OF GOODS27.1. Return of certain categories of Goods shall be carried out subject to restrictions established by Russian legislation.
27.2. If the Goods fall within the list of non‑food items of proper quality that are not subject to return or exchange, or relate to digital content, results of intellectual activity, or other objects for which special rules are provided by legislation, the relevant provisions of Russian legislation shall apply.
27.3. Information on the specific features of returning a particular Good may be additionally indicated in its product card on the Website, provided this does not contradict Russian legislation.
28. PRE‑TRIAL DISPUTE RESOLUTION PROCEDURE28.1. In the event of disagreements, the Buyer is entitled to send a complaint to the Seller by any method that allows confirmation of its dispatch.
28.2. The Seller shall consider the complaint within the timeframes provided for by Russian legislation.
28.3. If it is impossible to resolve the dispute through negotiations, the dispute shall be settled in the manner established by Russian legislation.
29. PERSONAL DATA 29.1. General Provisions29.1.1. The Seller processes Users’ and Buyers’ personal data in accordance with:

Federal Law No. 152‑FZ dated 27.07.2006 “On Personal Data”;
other regulatory legal acts of the Russian Federation;
the Seller’s internal documents.

29.1.2. Personal data shall be processed solely for the purposes provided for by Russian legislation, this Offer, and the Seller’s local regulations.
29.1.3. This Offer does not replace the documents regulating personal data processing and shall be applied together with them.
30. DOCUMENTS REGULATING PERSONAL DATA PROCESSINGPersonal data processing shall be carried out in accordance with the following Seller’s documents:

Personal Data Processing Policy;
Personal Data Processing Policy for Website Users;
Website Privacy Policy;
Consent to Personal Data Processing;

31. FORCE MAJEURE31.1. The Parties shall be exempted from liability for failure to perform or improper performance of their obligations under this Contract if such failure results from force majeure circumstances, i.e. extraordinary and unavoidable events under the given conditions, including but not limited to: natural disasters, fires, floods, earthquakes, epidemics, military actions, terrorist acts, riots, government bans or restrictions, strikes, and other similar events beyond the control of the Parties.
31.2. A Party affected by force majeure shall immediately notify the other Party in writing (or via the communication channels specified in this Offer) of the occurrence and expected duration of such circumstances.
31.3. Failure to notify or untimely notification of force majeure shall deprive the Party of the right to refer to such circumstances as grounds for exemption from liability.
31.4. The duration of force majeure shall be confirmed by a certificate issued by a competent authority (e.g., Chamber of Commerce and Industry or other authorized body).
31.5. If force majeure lasts for more than 30 (thirty) consecutive days, either Party shall have the right to terminate this Contract by giving written notice to the other Party. In this case, neither Party shall be entitled to claim compensation for losses, except for obligations actually performed prior to termination.
32. AMENDMENTS TO THE OFFER32.1. The Seller reserves the right to amend or supplement this Offer at any time without prior notice to the Buyer.
32.2. Amendments shall take effect from the date of their posting on the Website. Continued use of the Website and/or placing Orders after the amendments are posted shall be deemed acceptance of the amended terms.
32.3. Any amendments shall not affect the rights and obligations arising from contracts concluded prior to the effective date of such amendments.
33. TERMINATION OF THE CONTRACT33.1. This Contract may be terminated:

by mutual agreement of the Parties;
unilaterally in cases provided for by Russian legislation;
upon expiration of the term of the Offer, if the Offer is issued for a limited period;
in the event of termination of the Seller’s activities.

33.2. Termination of the Contract shall not release the Parties from obligations that have arisen prior to termination and remain outstanding.
34. APPLICABLE LAW AND JURISDICTION34.1. This Contract and relations arising from it shall be governed by and construed in accordance with the laws of the Russian Federation.
34.2. Any disputes or claims arising from or in connection with this Contract shall be resolved by negotiation. If negotiations fail, the dispute shall be submitted to the competent court at the location of the Seller in accordance with the procedural legislation of the Russian Federation.
35. FINAL PROVISIONS35.1. Any notices or communications under this Contract shall be valid if sent via the methods specified in Section 12 of this Offer.
35.2. The Buyer acknowledges that the Website may undergo technical maintenance or temporary unavailability, and the Seller shall not be liable for any losses or inconveniences arising therefrom.
35.3. The failure by one Party to exercise any right under this Contract shall not be deemed a waiver of such right.
35.4. If any provision of this Offer is held to be invalid or unenforceable, such invalidity shall not affect the validity or enforceability of the remaining provisions.
35.5. This Offer constitutes the entire agreement between the Parties regarding the subject matter hereof and supersedes all prior agreements, understandings, or representations, whether oral or written.